Interactive Teller Machine (ITM)

Enjoy the benefits of banking with ITMs!

Welcome to a whole new level of banking convenience at HRCU! Although at first glance they may look like self-service machines (ATMs), Interactive Teller Machines (ITMs) are designed to connect you with a human, for live account support. 

What is an Interactive Teller Machine (ITM)? 

An ITM couples the convenience of an ATM with the expertise of a live HRCU teller. When you visit one, you choose whether to speak with an HRCU employee or opt for a fully automated self-service experience. For live person support, no card is required to get started - just tap the screen and a member of our branch staff will be there to help. 

Why choose our ITMs? 

1. Live Assistance: With our ITMs, a live teller is just a video call away. You'll receive personalized attention and expert guidance through every transaction, just as you would in-branch or at a traditional drive-up window. 
2. Extended Hours: Live teller assistance at our ITMs are available Monday - Friday 8:00AM - 6:00PM and Saturday 8:00AM - 1:00PM. That's a full hour before our branches open and after they close, daily. 
3. Secure Transactions: Rest assured that your transactions are safe and secure with our state-of-the-art encryption and security measures. Your privacy is our top priority. 
4. Skip the Line: When visiting a branch, you can save time and skip the line in the lobby or at the drive-up teller lane by choosing an ITM. 

VIEW ALL ITM LOCATIONS

To learn more, be sure to check out our ITM FAQS.