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If You Believe You Are A Victim Of Fraud

If you believe you are a victim of fraud, especially in regards to your accounts with us, please get in touch with us as soon as you can at info at HRCU dot org or (603) 332-6840 so our AARP BankSafe certified team may assist you with this matter.

Additionally, if you believe you have been a victim of a scam, you can report it to the New Hampshire Office of the Attorney General by calling (888) 468-4454.

If your HRCU card has been misplaced or you suspect it has been stolen, take action right away to reduce your risk of identity theft or fraud.

To report a lost or stolen VISA® Debit Card: 1-800-472-3272
To report a lost or stolen VISA® Credit Card: 1-866-873-9702

Also consider downloading HRCU Better Card Controls, so the next time you cannot locate your card, you can turn it off to prevent fraud!

Preventing Fraud

When it comes to protecting yourself and your finances, it's essential to always be mindful of how you use, share and guard your sensitive information.

Some general things to always keep in mind:

  • ALWAYS use caution when asked for personal information
  • ALWAYS know who you are speaking with when discussing personal information
  • NEVER give your Social Security or PIN number out over the phone or via email

Helpful Resources:

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To Download:

  • HRCU Better Card Controls - an easy-to-use tool to help prevent fraud by controlling when, where and how debit and credit cards are used 

Are you a Business Member?

Here are some extra tips for you to read about! (Article from Shred-It)

Tips From HRCU Staff

To view the full playlist of our Fraud Protection Cybersecurity Videos on the HRCU YouTube channel, please click here!

Scams To Watch Out For

Please re-visit this page at a later date as we will be updating this with the latest scams we learn about!

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